Job Description
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our distributed team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Bender MedSystems GmbH, a subsidiary of Thermo Fisher Scientific, is a registered Austrian company based at Campus Vienna Biocenter - an internationally world-class biotech cluster in Vienna. The company is one of the world's leading developers and manufacturers of immunological detection systems.
Together with about 100 colleagues at this location in Vienna, you will actively supply to making this world a little healthier. To strengthen our Product Management Team, we are looking for a responsible, committed, motivated and independent person to fill the position as:
Technical Product Management Specialist
Vienna / Hybrid
You are a member of the Global Product Management team that will serve as the interface between commercial and operational partners to handle communication and updates related to product inquiries. You will work closely with the Operations team to handle product lifecycle, product changes, and continuous improvement initiatives for all product lines manufactured at the Vienna site.
Your Responsibilities:
- Support execution of tactical projects and programs for new and existing products in the immunoassays portfolio.
- Serve as a technical authority, interfacing between technical support, field sales, and the customer as needed
- Primarily work with Product Management, Operations, and Technical Operations and other team members to meet efficiency and profitability goals
- Coordinate and communicate product changes as needed to internal and external customers including updates of product documentation, SOPs, and customer communications
- Serve as the business partner for site Operations for product issues and Practical Process Improvement (PPI) projects
- Maintain alignment between Product Management team and Operations partners
- Act as the internal point of contact for customer complaints that require detailed investigation
- SKU management including setup for next generation products and discontinuation of obsolete SKUs
Your Qualifications:
- Bachelor’s degree in an applicable life science field – advanced degree or equivalent experience preferred
- Experience developing, using, or supporting immunoassay product lines as a Product Manager, R&D scientist, or technical support scientist
- Good interpersonal skills with the ability to prioritize and lead multiple projects simultaneously
- High attention to detail, accuracy, and consistency
- Excellent interpersonal skills and ability to present data and conclusions
- Proficient in German and English (spoken and written)
- You will be able to operate independently, exercising good judgment within generally defined practices and policies, and will combine a passion for science with an understanding of marketing and customer needs to thrive in a fast-paced business environment
- Specific knowledge and hands-on experience with immunoassay techniques, products, technology, competitors, and customers
Our offer:
You can expect a varied job in a dynamic and international environment. A workplace culture in which you live integrity, intensity, involvement and innovation. A well-founded induction and task-specific training are a matter of course for us. You yourself resolve your future in our company – make your contribution to joint success!
At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds have a unique story to tell. Join us and supply to our unique mission.
Your performance is remunerated with an attractive and market-compliant salary. For this position we provide a minimum salary of 55.300 € per year. Overpayment is possible based on your previous experience and qualifications.
Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Apply today! http://jobs.thermofisher.com
Agency notice!
Please note we are not interested in receiving unsolicited CVs from any personnel service providers. Should you choose to send us or upload any such candidate document they will not be acknowledged and will be deleted in line with our privacy policy.
